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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Robolabs products

The group "New Technologies" offers for review the products of the plant Robolabs: equipment for popcorn and cotton candy, caramelizers, fryers, pancakes, thermal showcases
  • Popcorn Equipment Robolabs
    Popcorn Equipment
    Robopop, RoboSugar, etc.
  • Cotton Candy Equipment Robolabs
    Cotton Candy Equipment
    Robojet Floss, Twister M2, etc.
  • Fast Food equipment Robolabs
    Fast Food equipment
    ROBOFRY, RoboToaster, etc.
  • Industrial Popcorn Equipment Robolabs
    Industrial Popcorn Equipment
    RobopopFactory, etc.
  • Donut machines Robolabs
    Donut machines
    PRF-11/900, PRF 11/240, etc.
  • Thermal showcases Robolabs
    Thermal showcases
    VTN–049H, VTN–088.
  • Pizza ovens Robolabs
    Pizza ovens
    RoboChef et al.
  • Pancakes Robolabs
    Pancakes
    PK-2.1.3, STM-150X, etc.
  • Fanless fryers Robolabs
    Fanless fryers
    RoboFryBox, etc.

NEW TECHNOLOGIES GROUP

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